Each visit begins with your existing care plan, our ongoing record of your jewelry’s materials, craftsmanship, and cleaning history. This ensures we understand your piece’s story — and continue its care with intention, not guesswork.

Before any treatment begins, your jewelry is placed under high-magnification imaging, revealing what the naked eye can’t see:

• Bent or weakened prongs that could loosen a stone

• Subtle metal deterioration, often from chlorine exposure

• Surface film or clouding from lotions, sunscreens, and daily wear

We capture detailed before-and-after photos so you can see your jewelry’s transformation with clarity and confidence.

Your piece then enters our multi-step rejuvenation process, designed to restore brilliance while protecting structural integrity:

• Professional polishing to soften fine scratches and revive metal luster

• Ultrasonic cleansing to lift away buildup from deep crevices

• Steam treatment using precisely calibrated PSI pressure to remove even the most stubborn residue

Every step is customized to your specific metals and gemstones — a tailored approach worthy of your most cherished pieces.

Once complete, we conduct a second microscopic inspection, confirming that every facet gleams and every setting is secure. It’s the same meticulous process trusted by master jewelers and gemological laboratories worldwide — ensuring that your jewelry isn’t just clean, but truly restored.

To close the experience, you’ll receive a personalized Brilliance Report — including your updated care plan, before-and-after microscope photos, and expert maintenance recommendations.

This is the moment your jewelry comes Back to Brilliance — its radiance renewed, its structure protected, its beauty fully revealed once more.

For enduring brilliance and peace of mind, we recommend professional care at least every six months to keep stones secure and light dancing through every facet.